Exchange & Returns / Warranty Policy

How to Request an Exchange

To initiate an exchange, customers must:

  • Inform us within 3 days of receiving the item by Whatsapp -  +94764079290

  • and the reason for the exchange

Courier & Condition

  • Customers are responsible for shipping the item back to us

  • Items must be returned in their original packaging and in unused

Warranty :

if eligible for warranty coverage or repair services at this time. If you experience issues with your purchase at any time, please contact us at hello@luxteno.com